Return Policies

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return eligibility conditions

To be eligible for a return:

  • The item must be in the same condition that you received it: unworn or unused , with its tags and in its original packaging .
  • You must also provide the receipt or proof of purchase .

To initiate a return, contact us at ogpath1@gmail.com

Note : Returns must be sent to the following address:
👉 [INSERT RETURN ADDRESS]

If your return is accepted, we will send you:

  • A return shipping label .
  • Instructions on how and where to send your package.

🚫 Any item returned without prior request will not be accepted.

For any questions regarding returns, contact us at ogpath1@gmail.com

Damaged or defective items

Please inspect your order upon receipt. If the item is:

  • Defective ,
  • Damaged ,
  • Or if you receive the wrong item ,

Contact us immediately so we can assess the problem and resolve it.

Exceptions / Non-returnable items

Some items cannot be returned , including:

  • Perishable products (food, flowers, plants).
  • Customized products (special orders or custom items).
  • Personal care products (beauty products).
  • Hazardous materials , flammable liquids or gases .

❓ If you have any doubts regarding a specific item, please contact us.

🚫 Unfortunately, sale items or gift cards cannot be returned.

Exchanges

The fastest way to get another item is:

  1. Return the item you have.
  2. Once the return is accepted , place a new order for the desired item.

14-day withdrawal period (European Union)

If your order is shipped within the European Union , you have a 14-day right of withdrawal , without having to provide any justification.

The return conditions are the same:

  • The item must be unworn or unused , with its tags and in its original packaging .
  • You must provide proof of purchase .

Refunds

We will notify you as soon as we have received and inspected your return.

  • If the refund is approved , you will be automatically refunded to your original payment method within 10 business days .
  • Processing time may vary depending on your bank or credit card company .

If more than 15 business days have passed since your return was approved, contact us at ogpath1@gmail.com